Privacy Policy

MM One — Mughal Mahal staff communication app

Effective date: 25 August 2026

About this app

MM One is a private internal app for employees of Mughal Mahal General Trading & Contracting Company W.L.L, Kuwait. It is not available to the public. There is no sign-up. Accounts are created by our HR team.

You can only log in if your Civil ID is already registered in our system. Only current, active employees have access.

The app is used for work communication only — job coordination and official messages from management and departments. Personal matters are not discussed on it.

Information we collect

·         Name

·         Work email

·         Staff code

·         Civil ID number (this is how we control who can log in)

·         Branch and job designation

·         System role and account status

·         Profile photo, if provided

·         Messages and files you post in work channels

·         Whether you are currently logged in

·         Basic device information and crash reports

What we do not collect

·         No location or GPS

·         No access to your personal photos, contacts, microphone or camera, unless you attach a file yourself

·         No access to your personal email, SMS or other apps

·         No tracking across other apps or websites

·         No payment or card details

How we use it

To run the staff directory, manage branches and job roles, send official company messages, control who can see what, and keep the system secure.

We do not use your data for advertising or profiling.

Sharing

We do not sell your data. We share it only with colleagues and managers inside the company according to their role, with our hosting provider, and with Kuwaiti authorities if the law requires it.

Where it is stored

On servers operated by Hetzner in Helsinki, Finland.

Messages are company records

Messages posted in MM One channels are business records, not private conversations. Authorised administrators can read and export them.

Security

Access is locked to registered Civil IDs. Data is encrypted in transit. Permissions are role-based, and Civil ID numbers are visible only to authorised administrators.

When you leave the company

Your account is deactivated immediately, your Civil ID no longer grants access, and you are removed from the app and from all groups. This happens automatically.

Deleting your data

You cannot delete your own account inside the app. To request deletion, email info@mughalmahal.com with the subject "Account Deletion Request", or contact HR. We will delete your profile and photo, except for employment records and work messages we must keep as company records.

Children

This is a workplace app for adults. We do not create accounts for anyone under 18.

Contact

Mughal Mahal General Trading & Contracting Company W.L.L

P.O. Box 2386, Safat 13024, Kuwait

Email: info@mughalmahal.com

Phone: 1800188

Changes

If we change this policy we will tell you in the app or by email before it takes effect.